IBM revealed a real-time dashboard where human consultants watch AI agents do their work live and says it's the future of work

IBM is showcasing how the future of working life could look, with its smart real-time dashboard that sees human employees watching over AI agents.

More and more companies are incorporating AI into their work practices in a bid to boost productivity and increase output. 

One such business is tech giant IBM.

And the company has a pretty interesting approach to artificial intelligence, thanks to its real-time dashboard, where the work carried out by AI agents is overseen by humans. 

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The future of working could look very different thanks to AI

There’s no question that AI is making a big impact on the world of work. 

Earlier this month, Nvidia CEO Jensen Huang said that within the next decade, he expects millions of AI bots to work alongside the company’s human staff.

“In 10 years, we will hopefully have 75,000 employees, as small as possible, as big as necessary,” he said.

“They’re going to be super busy. Those 75,000 employees will be working with 7.5 million agents.”

He’s also predicted that in the not-too-distant future, AI agents could be ‘hired’ much like flesh-and-blood employees to create a mix of ‘humans and digital humans’. 

And Huang isn’t the only big name who has suggested that the working landscape could soon look very different. 

Microsoft founder Bill Gates has said that AI will mean humans will only need to do work two days a week. 

Here’s how IBM mixes its AI agents with human workers

IBM has shared its own vision for the future of work, and it’s pretty interesting stuff. 

Back in 2024, the company unveiled its Consulting Advantage dashboard. 

Put simply, this dashboard allows humans to monitor the work of AI agents, all in real time. 

“Every hour I can see what’s going on with all the humans associated with digital workers,” IBM Consulting senior vice president Mohamad Ali told Business Insider. 

“That is the new consulting model going forward.”

The dashboard, which has recently been made available to IBM customers, has been hailed as a real time saver by Ali. 

He used the example of a security operations center, and said that a human investigator might take around 45 minutes, whereas an AI agent can get the job done in just minutes. 

However, while IBM says AI has proved massively helpful for both its own operations and those of customers, a handful of recent studies have found that using AI in the workplace might not be as helpful as you’d think. 

One study found that workers who used a lot of AI tools began to experience ‘brain fry’, while another suggested that, rather than making workloads easier, AI was actually making people work harder. 

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